Contact information

If you have questions about an order, product, shipping, return, refund, or privacy request, please contact us using the information below.

Brand: xing&xi
Legal business name: Shenzhen Zhiyou Technology Co., Ltd.
Email: support@xingandxi.com
Business address: Room 1-11, Taihua Building, Bao’an District, Shenzhen, Guangdong 518000, China

Customer support is provided in English. We aim to respond to inquiries within 1 business day.

When contacting us about an existing order, please include your order number and the email address used at checkout so that we can assist you efficiently.

You can also contact us through the chat feature available on our online store.